1.1. The Agency is strategically repositioning itself for greater relevance, recognition, performance and impact.The repositioning process is driven by the newly developed TIA 2.0 Corporate Strategy, which is a ten-year strategic roadmap towards the Agency’s improvement, growth, competitiveness, sustainability, and success.
1.2. TIA 2.0 is more than a mere evolution; it represents a paradigm shift in how the agency will operate, moving from a traditional role to one where it actively curates, leads, and stewards the innovation ecosystem. This new approach will focus on leveraging strategic partnerships, enhancing commercial success rates, and ensuring that innovation reaches every corner of the nation, especially those historically marginalized. As TIA embarks on this ambitious ten (10) year journey, the agency is committed to driving transformative change that aligns with the national priorities of reducing poverty, inequality, and unemployment, while positioning South Africa as a competitive player in the global innovation landscape.
1.3. To support this change, TIA requires a service provider to conduct the Work study and Business Process Management analysis to evaluate the current Operations, Work Methods, Business Processes, Human Resources capabilities, Systems and Technologies to improve operational efficiency, optimise business processes and leveraging on digitilisation for overall effectiveness of the organisation.