Since its inception, TIA has been operating several standalone systems to enable and support the delivery of the business mandate through various technologies for process automation. Systems that are not integrated result in significant increases in cost and resource consumption. For TIA business to align to technology trends and leverage benefits thereof, all systems must work synchronously to improve productivity and quality of their operations. A need arose for business systems to be assessed to provide process automation capabilities at an integrated level for seamless information flow across various TIA systems. The goal is to get the organizations various IT systems to “talk to each other” through the integration, to speed up information flows and reduce operational costs for the organization. This integration will bring together functional, transactional and management systems components into one functional system to facilitate communication between these disparate systems that do not normally communicate.