Customer Relationship Management

At TIA we ensure that all our customers are attended to for any general enquiries. Customer centricity is one of our values and we endeavor to understand, prioritise and optimise our customer experience at every stage.

Our Customer Relationship Management System is a platform utilised for all customer engagements based on their needs and preferences in order to create value.

All customer calls must be logged at customerservice@tia.org.za or Call Switchboard at 012 427 2700, follow prompts for option required.

HAVE
YOUR SAY!
Whether you have a compliment or need more information about our services or your application, get in touch with us and we’ll get back to you as soon as we can.

Your inquiries are important to us. Please feel free to reach out with any questions, feedback, or concerns using the form below.